Return Policy
Your satisfaction is our priority. Learn about our hassle-free return process.
7-Day Return Window
You can return your product within 7 days from the date of receiving your order.
Our Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your clock, you can return it within the specified return window from the date of delivery.
Return Conditions
To be eligible for a return, please ensure the following conditions are met:
- Product must be in original condition with all packaging materials
- Product should not be damaged or show signs of use
- All accessories, manuals, and warranty cards must be included
- Original invoice or order confirmation is required
How to Return
Follow these simple steps to initiate a return:
Contact our customer support team within the return window
Provide your order number and reason for return
Our team will provide you with return instructions and shipping label
Pack the product securely in its original packaging
Ship the product to the provided return address
Once we receive and inspect the product, we will process your refund within 5-7 business days
Return Exclusions
Please note that the following items are not eligible for return:
- •Custom-made or personalized clocks cannot be returned
- •Products damaged due to misuse or improper handling
- •Products with missing or damaged original packaging
- •Returns requested after the return window has expired