Question 1

What types of clocks do you sell?

Accepted Answer

We offer a wide variety of clocks including wall clocks, desk clocks, grandfather clocks, digital clocks, and decorative timepieces. Our collection features modern, vintage, and classic designs from premium brands.

Question 2

Do you offer free shipping?

Accepted Answer

Yes! We offer free shipping on all orders across India. Delivery typically takes 5-7 business days depending on your location.

Question 3

What is your return policy?

Accepted Answer

We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. The product must be in original condition with all packaging.

Question 4

Do your clocks come with a warranty?

Accepted Answer

Yes, all our clocks come with a manufacturer warranty ranging from 1 to 5 years depending on the brand and model. Warranty details are provided with each product.

Question 5

How do I track my order?

Accepted Answer

Once your order is shipped, you will receive a tracking number via email and SMS. You can also track your order by logging into your account and visiting the "My Orders" section.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major payment methods including Credit Cards, Debit Cards, Net Banking, UPI, and Cash on Delivery (COD) for eligible orders.

Question 7

How do I choose the right clock size for my space?

Accepted Answer

For wall clocks, measure your wall space and choose a clock that is proportional. As a rule of thumb, the clock should be about 1/3 to 2/3 the width of the furniture or space below it. We provide detailed dimensions for each product.

Question 8

Do you offer installation services?

Accepted Answer

Most of our clocks are easy to install with simple wall mounting. Installation instructions are included with each product. For large or complex installations, we can recommend professional services in your area.

Question 9

Can I cancel or modify my order?

Accepted Answer

You can cancel or modify your order within 2 hours of placing it. After that, the order moves to processing and cannot be modified. Please contact our customer support immediately if you need to make changes.

Question 10

Are the product images accurate?

Accepted Answer

We strive to show the most accurate product images. However, slight variations in color may occur due to different screen settings. Product dimensions and specifications are always accurate.

Frequently Asked Questions